Terms of service

Last updated: October 21, 2026

Overview

This website is operated by Orbalwear, a brand of Edgewood Global Trade LLC. Throughout the site, the terms "we", "us" and "our" refer to Orbalwear. Orbalwear offers this website, including all information, tools and services available from this site, to you, the user, on the condition that you accept all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional terms, conditions and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all of these Terms, you may not access the website or use any services. Any new features or tools added to the current store are also subject to these Terms. We may update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Your continued use of the website after changes are posted means you accept those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

Section 1 – Online store terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses or code of a destructive nature. A breach or violation of any of these Terms will result in immediate termination of your Services.

Section 2 – General conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our express written permission.

Section 3 – Accuracy, completeness and timeliness of information

We work to keep the information on this site accurate, but we are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only. Any reliance on the material on this site is at your own risk. We may modify the contents of this site at any time, but we have no obligation to update any information.

Section 4 – Modifications to the Service and prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content of it) at any time without notice. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Section 5 – Products

Certain products may be available exclusively online through the website and may have limited quantities. They are subject to return or exchange only according to our Refund policy.

We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your screen's display of any colour will be accurate. Measurements, where provided, are approximate.

Product materials are described as supplied by our partners. Leather-look and suede-look items are faux (vegan) materials unless a product page clearly states otherwise.

Many of our products are supplied and fulfilled by trusted third-party partners, and some are made to order. Delivery estimates are described in our Shipping policy.

We reserve the right to limit the sale of our products or Services to any person, geographic region or jurisdiction, to limit quantities, and to discontinue any product at any time. We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6 – Accuracy of billing and account information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. If we change or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made, and we will refund any amount paid for the cancelled items.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, including a correct shipping address. You agree to promptly update your account and other information so we can complete your transactions and contact you as needed. We are not responsible for orders delivered to an incorrect address entered at checkout.

For more details, please review our Refund policy and Shipping policy.

Section 7 – Optional tools

We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. Any use by you of optional tools offered through the site is entirely at your own risk.

Section 8 – Third-party links

Certain content, products and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and will not have any liability for any third-party materials or websites, or for any other materials, products or services of third parties.

Section 9 – User comments, feedback and other submissions

If you send us creative ideas, suggestions, proposals or other materials ("comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute and otherwise use any comments you forward to us. We are under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.

You agree that your comments will not violate any right of any third party and will not contain libelous or otherwise unlawful, abusive or obscene material, or any computer virus or other malware. You are solely responsible for any comments you make and their accuracy.

Section 10 – Personal information

Your submission of personal information through the store is governed by our Privacy policy.

Section 11 – Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

Section 12 – Prohibited uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, state or local regulations, rules or laws; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

Section 13 – Disclaimer of warranties; limitation of liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available", without any representation, warranties or conditions of any kind, express or implied, to the fullest extent permitted by law.

To the fullest extent permitted by law, in no case shall Orbalwear, our directors, officers, employees, affiliates, agents, contractors, suppliers or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind arising from your use of the Service or any products procured using the Service. Where the law does not allow the exclusion or limitation of liability, our liability shall be limited to the maximum extent permitted by law. Nothing in these Terms limits any rights you have under applicable consumer protection law.

Section 14 – Indemnification

You agree to indemnify, defend and hold harmless Orbalwear and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 15 – Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall still be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. This shall not affect the validity and enforceability of any other remaining provisions.

Section 16 – Termination

The obligations and liabilities of the parties incurred before the termination date shall survive termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you stop using our site. If we determine that you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

Section 17 – Entire agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms and any policies or operating rules posted by us on this site or in respect of the Service constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements, communications and proposals, whether oral or written, between you and us.

Section 18 – Governing law

These Terms and any separate agreements under which we provide you Services shall be governed by and construed in accordance with the laws of the State of Washington, United States of America, without regard to its conflict-of-law provisions.

Section 19 – Changes to the Terms of Service

You can review the most current version of these Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and changes to our website. Your continued use of or access to our website or the Service after any changes are posted means you accept those changes.

Section 20 – Contact information

Questions about these Terms should be sent to support@orbalwear.com.